Complaining Customer hidden iceberg infographic template banner are feedback with product or service. Visible is complaint to management, invisible is complaint to frontline employee and not complain. premium vector by joebite

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vector element illustration business customer water banner concept icon communication services information Presentation metaphor template ocean surface problem strategy negative online company underwater loyalty analyzing report improve theory products review client iceberg satisfaction evaluation diagram hidden visible receive complaint needs invisible complaints feedback dissatisfaction experiences complain reviews surveys infographic unreported

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